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We are committed to your success, with 24/7* support, 365 days a year. We offer Self-Help, Essential Support and Platinum Support packages. We also offer professional services assistance, customised to your needs.

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Support Packages


atmail support packages

Support Hours


Platinum support packages include 24/7/365 phone support for critical impact issues SEV-1

Support for other issues is available business days 8am to 6pm Australian time (AEST)

atmail may act on support requests outside of these hours, at its discretion

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