Big Bang or Progressive Migration?
Large-scale migrations of customer email platforms are neither for the faint hearted nor the indecisive. When they are not done right the first time, they present the risk of information [...]
7 Steps to a Successful Email Migration
Email migrations can be complex undertakings. In the wrong hands, they present the risk of information loss, security breaches, frustrated customers and irrevocable reputation damage. Even with today’s high-tech migration [...]
8 Reasons to Move Your Customer Email Platform to the Cloud
For telcos and service providers who have committed to the cloud, email hosting is often one of the first services to be transitioned. The reason for this is that running [...]
Heard about M3AAWG’s Best Practices?
If you are a telco, email services provider (ESP) or Internet Services Provider (ISP), who has never heard about M3AAWG best practices, you might be missing out... What is [...]
The Number One App That You Can’t Live Without
Have you ever thought about which app you use day in, day out, that you can't live without? The app that you don't replace whenever a new social media wind blows? [...]
atmail suite and mail server 8.5.0
Hi Everyone, we're excited to announce today's official release of atmail suite and atmail mail server 8.5.0. This release introduces a number of awesome new features and product improvements, plus [...]
50 Global Telco Conferences in 2019
If you work in telecoms, love expanding your horizons and are keen to travel to a telecom conference this year, you're in the right place. Whether you're hoping to connect with [...]
Comparing Email Service Providers?
If you're a telco, ISP or WISP comparing email service providers this year, you're in the right place. Whether your email software is approaching end of life, you're not happy [...]
The Ultimate Email Hosting Glossary
Despite the rise of messaging solutions such as Slack, WhatsApp and Facebook Messenger, email is still an indispensable tool in our day-to-day lives. This is evidenced by The Radicati Group’s [...]
Pros and Cons of an Email RFP
In March 2018, The Radicati Group predicted that 333 billion emails will be sent per day by year-end 2022. This means that email hosting still represents a huge and expanding [...]
IMAP 101: Manual IMAP Sessions
If you are wanting to test a new email service, diagnose a problem between a client email program and an IMAP server, wanting to write a script to check for [...]
5 Benefits of Branded Email Hosting
In the race to digital transformation, telcos, ISPs and hosting providers are under intensive pressure to perform. Telecommunications industry executives are scrambling to migrate their organisations to the cloud, convert [...]
What’s it Like to Run a Cloud Email Service on AWS?
After we recently onboarded a large APAC telecommunications company (serving over half a million mailboxes) to a dedicated email service hosted in the Amazon cloud, we began fielding the question [...]
atmail suite and mail server 8.4.1 (including My Files)
Hi Everyone, we are excited to announce today's release of atmail suite and atmail mail server (8.4.1). Today's release is huge and does not disappoint. It introduces a vast number [...]
As Cloud Adoption Accelerates, Why Are Some Still Waiting?
All technologies have an adoption curve that reflects when users start transitioning to new opportunities. The number of new adopters over time typically fits neatly onto Rogers' bell curve. At [...]
POP 101: Manual POP Sessions
If you are needing to test a new email service, diagnose a problem between a client email program and a POP server, wanting to write a script to check for [...]
What is Inbox Zero?
Imagine opening up your inbox and seeing nothing that needs your urgent attention. Sounds like a dream, doesn’t it? But, it doesn’t have to be, with Inbox Zero. Inbox Zero [...]
How Secure is Data in atmail’s EU Cloud?
Thanks to the May 2018 introduction of GDPR (General Data Protection Regulation), there has been heightened chatter in the email industry about security and compliance for European customers. Common questions include, [...]
SMTP 101: Manual SMTP Sessions
Whether you're testing a new email service, diagnosing a problem between a client program and SMTP service, looking to write a script to send automated emails, or just wanting to [...]
3 Lessons Learned from Email Services Shut Down
Love it or hate it, it's hard to escape the fact that email is still the lifeblood of our day-to-day digital interactions. When we're not surfing the net or swiping [...]
Are Telecom Providers Moving to the Cloud? If So, Can They Do It Alone?
It's hard to find a telecom publication these days that doesn't evangelise moving your data and worries to the cloud. Cloud-based technologies are forcing a fundamental shift in how the telecommunications [...]
Comparing Email Providers? Let’s Meet
If your email software is approaching its end of life and your head is a little bamboozled from comparing email providers, sometimes meeting up in person can help with your overload [...]
What is Lawful Interception?
If you're a fan of the cinema, you'd know that just about every Hollywood spy movie involves some level of sensationalised, lawful interception (although for entertainment's sake, the 'lawful' part [...]
Top 10 DevOps Blogs and Resources
Here at atmail, DevOps plays an important role in helping us to deliver secure, stable and scalable email platforms for telecom operators and service providers. With that in mind, we've [...]
What is Email TCO? (and a TCO Checklist)
If you're a CIO or IT manager with budget responsibilities, you'll know about TCO. In fact, you'll probably not just know about it, but you'll likely dread each time you're [...]
What’s So Special About 5G & Network Slicing?
The 5G network is a big deal. How big? So big, that TechSpot compared it to the jump from 56K dial-up to cable internet, which was huge. And while not [...]
25 More Telecom Conferences in 2018
Great news! If you are still looking for telecom conferences to attend this year, never fear, you have not missed the boat. Following on from our first edition of 25 Global [...]
Privacy: Teetering on the Brink of Extinction?
Collecting personally identifiable information is the new gold rush in an internet as regulated as the Wild West. I don’t care about privacy, I have nothing to hide. It [...]
5 Risks of End-of-Life (EOL) Software
At the end of a busy day, the last thing a CIO or email system administrator wants to read is an end-of-life (EOL) notice from one of their software providers. [...]
atmail: 20 Years and Counting: Interview with Ben Duncan
atmail's origin story, like many tech startups, begins with one person and a laptop. Writing code late into the night, uploading software as you can, when the network is good. [...]
OpenStack: The Road Ahead?
Last month, the OpenStack Summit in Vancouver lived up to my expectations. It was one of the most collaborative events I have seen in a long time. Well done to [...]
Should You Build or Buy Your Email Platform?
If you have a team of talented developers, you can pretty much build anything, especially if you use open source software as your base. Open source software (OSS) enables developers [...]
The Cube Interviews atmail at OpenStack Summit Vancouver
This week we participated in OpenStack Summit Vancouver (fabulous people, fabulous event!). As part of the festivities, our colleagues Jason Brown (Global Solutions Architect, based in the United States) and [...]
Is Your Email Provider GDPR Compliant?
Today's the day! 25 May has finally arrived. The European Union's General Data Protection Regulation (GDPR) comes into effect today and we can all sit back and relax in the [...]
10 Email Facts to Impress
If you've ever been at lunch with your work colleagues and needed some interesting trivia to fill the conversation void, here are ten email facts that might just impress your [...]
Comparing Email Service Providers? Let’s Meet
When you're comparing email service providers, we know that sometimes, online research, product brochures, free trials and even phone calls just don't cut it. Your organisation's email requirements can be unique [...]
How Secure is Your Email Password?
Earlier this month, we read an article headlined, "Here is why you need to stop using six-digit passcodes to protect your iPhone". The article talked to security firm Malwarebytes about a product [...]
Dear Mr Laguna, IMAP is Not the Right Protocol for Chat
I was surprised and disheartened last month when I read an article entitled, Meet the open sorcerers who have vowed to make Facebook history: Checking in on how IMAP could help folk throw [...]
Can Hosted Email Boost Your Customer Engagement and Brand Revenue?
Customer loyalty is a tricky thing. Especially in the telecom and hosting provider industries. You work hard to convince customers that your service is better than that your competitors’ (which [...]
Why Choose React? (Part 2) A Conversation with Brad Kowalczyk
This year marks the 20th anniversary of atmail delivering innovative email software. The original version of atmail was written in Perl. With support for object-oriented coding and a module that [...]
Customer Spotlight: Southern Phone – A Telco Who Sends all Profits Back to the Community
If you're an avid reader of telco news, it's likely that your daily news feed is full of updates from some of the world's biggest telecommunications companies (such as China [...]
5 Key Trends from MWC18
So, the dust has well and truly settled on another successful week at Mobile World Congress in Barcelona. MWC is one of the most anticipated trade shows in the world [...]
25 Global Telco Conferences in 2018
If you had a blast at Mobile World Congress Barcelona this week and can't wait to book your plane ticket for the next telco conference, here is a handy list [...]
Bridget Fonda’s Lesson for Choosing an Email Platform
Back in 1992, Warner Bros. released Singles - Cameron Crowe's romantic comedy about a group of Gen X'ers in Seattle, Washington, during the 1990s grunge phenomenon. Yet despite an 80% critics rating [...]
Net Neutrality: Will It Affect Your Email Inbox?
Thursday morning this week, the United States Federal Communications Commission (FCC) published it's order to repeal net neutrality in the Federal Register. This means that as soon as 23 April, [...]
3 Reasons to Upgrade & Why Your Customers Will Love You for It!
If you are a CIO or CTO with the responsibility of selecting and/or maintaining your company's email platform (and keeping your end users happy), you'll know how critical it is [...]
atmail suite 8.3.0 (including Tasks) released
Hi Everyone, We’re excited today to announce the release of atmail suite 8.3.0 - which includes all of the latest product updates (including Tasks) for our webmail interface, atmail suite. atmail [...]
Is Email Dead? Is Slack Killing Email?
Over the years, I’ve had several people, companies, analysts and alike tell me that email is dead. Actually, if I had a penny for every time I’ve heard this phrase, [...]
Reflections From Our CEO: 2017 & The Year Ahead
It's a new year and, as everyone does, it's time to reflect on the year that was. For me, the year started when I joined atmail in April 2017 - [...]
5 Good Reasons to Meet atmail at MWC 2018 Barcelona
Are you heading to Mobile World Congress MWC 2018 Barcelona and wanting to line up some useful meetings, so that you're not lost in the sea of MWC's 108,000+ attendees? If [...]
New atmail Product Brochures
If you're looking for more information about email solutions which might cure your email server headache, you're in the right place. Just before the end of last year, we invested [...]
5 Reasons to Request Reference Architecture
It's 9pm on a Thursday night and you're still at your work desk. You know the deadline for your email system overhaul is looming, but you are dreading the process [...]
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Why Choose React? (Part 1) An atmail Perspective
We've made a number of changes with the development of the latest version of atmail. Some of these changes have been more of a style or philosophy based change. Many [...]
Do You Know Who Your Customers Are?
Have you ever tried to buy a blender and a sales person wanted to sell you a toaster instead? Did you end up frustrated and leave the store without buying [...]
IPv6 Usage in Cloud Environments and What We Plan To Do With It
During the OpenStack summit recently in Sydney, my colleague and I went looking for interesting conference sessions to drop in on. One of those was a talk on IPv6 (Internet [...]
Why Object Storage is the Future of Storage for Email for Service Providers (featuring Deutsche Telekom)
The 6th of November saw the start of the OpenStack Summit in Sydney and with it a great talk entitled Email Storage with Ceph by Deutsche Telekom about what they've been [...]
What Are Our Most Popular FAQ at atmail?
Here at atmail, we've been in the email solutions business for a long time. Twenty years next year, to be exact. Over that time, we've released eight versions of our email software (the [...]
What Did You Miss at OpenStack Summit Sydney?
November 6th saw the start of the three-day, 16th biannual OpenStack Summit in Sydney. atmail was in attendance - ready to share what we have learned (in our joint atmail-DreamHost [...]
How Does JMAP Make Email Better?
A few years ago, returning to the hotel by car after one of the M3AAWG conferences, I remember having a conversation with atmail's founder, Ben Duncan. It went like a lot [...]
atmail’s GDPR Progress Update
After much hype and debate, GDPR (General Data Protection Regulation) will come into force exactly seven months from today, with its repercussions predicted to stretch far and wide. It's the most [...]
New! atmail’s Object Storage Plugin, store(obj)
After months of hard work here at atmail, we're excited to announce that last Friday we released our new atmail object storage plugin called store(obj), which is based on Dovecot [...]
atmail Product Updates
Hi Everyone, We're excited today to release our latest atmail product updates, thanks to your awesome feedback and suggestions... The Highlights atmail suite 8.2.0 - on-premises Double click support Calendar sharing [...]
What Do You Stand For?
Next year marks a special milestone in atmail's history: we'll be celebrating 20 years since we released our first product - atmail 1.0 - one of the very first commercial [...]
World Hosting Days (WHD) Las Vegas 2017
Last week, atmail team members Jason Brown (Solutions Architect), Jackson Spender (Account Manager) and Dan Viney (Director, Innovation) travelled to Las Vegas, Nevada, to attend the September WorldHostingDays (WHD) United States conference. WorldHostingDays [...]
Meet Dave Richards – atmail’s new CEO
Powering 170 million mailboxes worldwide, atmail has come a long way since our launch in 1998, when Ben Duncan released one of the world’s very first commercial webmail platforms. [...]
atmail suite Launches! (Includes atmail Version 8)
Missed the news about atmail suite's launch earlier this year? This post will quickly bring you up to speed... Six months ago, we proudly launched a complete technology redesign for [...]
Welcome atmail 7.8
A class act in calendaring & contactsIt’s not often you get validation of a release before it’s out, but after a recent survey we gained great insight into key areas [...]
StackWorld 2016 Awards
Dreamhost (with a little help from atmail) won a StackWorld 2016 ScaleUp award for its new, open-souce, cloud computing platform Dreamcompute!The StackWorld 2016 ScaleUp Awards publish the 25 top nominations [...]
Welcome atmail 7.7
Enhanced Speed & Security Our latest release, atmail 7.7, is all about responsiveness. After implementing further security components, boosting reliability, updating and optimising our core code and adding a raft [...]
Welcome atmail 7.6.0
We are pleased to announce the release of atmail 7.6 and welcome all atmail users to upgrade immediately to further enhance their email environment and experience. This release contains multiple bug [...]
atmail Hot Fix 7.5.3.2
atmail Hot Fix 7.5.3.2 is now available for download from your client portal. Version 7.5.3.2 contains security fixes for atmail 7.5.3 release; specifically addressing an issue where users could be exploited [...]
The State of Cloud Computing
Software as a service (Saas) providers have recognised the benefits of cloud-based products, including freeing clients from complex software and hardware management and reducing their TCO (total cost of ownership). [...]
Happy New Year 2016
Happy New Year!2015 was a fantastic year for atmail!From new appointments, vast product improvements and some industry-leading customer service, atmail is reaching new heights and ready to revolutionise email in [...]
Is email really a generation gap?
Last month, Gizmodo surveyed 3,670 people to determine how they communicate. The responses to this survey prompted Gizmodo to publish an article that simultaneously asks if, and states that, email is the [...]
atmail Hot Fix 7.5.3.1
atmail Hot Fix 7.5.3.1 is now available for download from your client portal.Version 7.5.3.1 contains a minor bug fix for the atmail 7.5.3 release; specifically adding a default value in the [...]
Migrating Email Systems
Migrating your complete email system to a new provider can be tricky. To ensure that everything runs smoothly for both your administrators and your users, here's a list of things [...]
Scaling and High Availability
There are a number of factors to take into consideration when building a fit-for-purpose email system such as the number of mailboxes required, the performance or the cost.These factors, how they [...]
atmail 7.5.3 is here!
On 29th October, we proudly released atmail 7.5.3. As usual, it is available for download on your client portal. PERFORMANCE IMPROVEMENTS With this update, we have included significant improvements to the [...]
How to Avoid Phishing
In security, it is often said that the biggest point of failure is usually the user. No matter how secure your system is, if people are not aware of basic [...]
Graymail and Catch-All Aliases
We all receive too many emails and one of the major reasons for this is Graymail. As explained in this post, "Graymail is the term used to describe the email you [...]
First Update for atmail Mobile
One month after we launched atmail mobile, we are pleased to announce that we have just released a new version on the app store.On top of all the cool features [...]
Wondering when to send your emails?
Most people receive a lot of emails every day and rarely have the time and energy to read all of them. Studies have shown that, depending on the time of [...]
The benefits of upgrading
THE RISKS OF OBSOLESCENCE VS...Keeping pace with ever-evolving technology can be quite a challenging proposition. There can be significant effort involved in planning to update or upgrade your systems and devices. However, [...]
Welcome atmail 7.5.2
On Thursday 17th of September, we proudly released version 7.5.2 of the atmail software. Below, we highlight some of the shiny new things that are included in this new version. [...]
Is Your Email Making You Money?
FROM COST TO REVENUEOver the past fifteen years, we’ve been surprised to see how few companies look to generate revenue from email.At one extreme, some service providers simply treat the [...]
How to Break the PEBCAT Barrier
PROBLEM EXISTS BETWEEN CHISEL AND TABLETYes, it is an obvious play on the old support joke “Problem Exists Between Keyboard And Chair" (PEBKAC or PBKAC), referring typically to users who [...]
Welcome atmail Mobile
We are thrilled to announce the launch of our new iOS app: atmail mobile.With 2.04 billion smartphone owners, mobile is now the first platform for reading and using email. Thus, it is important [...]
What’s Next for Messaging
For most people "140 character limit" immediately makes them think of Twitter limitations, but there was a time when it was also the limit for the only phone-to-phone text messaging [...]
5 Surprising Email Facts
1. Email was invented even before the internet. The Internet started as a project called ARPANET in October 1969 at the Defense Advanced Research Projects Agency (DARPA). But the very [...]
Why email is not going away
Unless you've lived in a cave without Internet access, you will have stumbled upon the term "email killer" more than once. It seems new apps have become tired with trying [...]
Worldwide internet access
Many tech companies are focused on creating the next groundbreaking mobile application or web service, but many of us in the developed countries forget that the majority of the world’s [...]
Email etiquette in the workplace
How you behave in the workplace is often different to how you behave away from work; email follows the same rule. If you want to remain professional and not offend anyone, [...]
Two-Factor Authentication
Email & Security Email is the tool we use every day. We've been using mailboxes for years and we tend not to consider whether they are secure or not. This is a [...]
The future of the inbox
Created in 1965, email is one of the oldest computer technologies still in use today and it keeps evolving. Email’s evolution is in response to the ever-increasing demand of users and [...]
Welcome atmail 7.5.1
Atmail is pleased to announce the general availability of version 7.5.1.Version 7.5.1 includes multiple product improvements and bug fixes, including two major changes that significantly improve performance: minification of JavaScript [...]
The state of email
Despite everything we read and hear, email is still on the rise. With 4.1 billion addresses and 2.5 billion accounts worldwide, it is one of the biggest services out there. Three giants are dominating [...]
The importance of UX
User experience, especially if you operate in the tech space, is becoming increasingly important. We no longer just use technology, we live with it.By following some basic UX rules, you [...]
4 tips to reduce email noise
Email is often seen as the nemesis of productivity in the workplace. But before you jump on the bandwagon and accuse email of sparking the plague, let's see if there [...]
The internet of things
We technologists love acronyms and buzzwords. Five minutes ago you were talking about SoLoMo (Social, Local, Mobile) or “gamification and now it’s nearly impossible to navigate the Internet without stumbling [...]
Mobile Email
With more than 1.76 billion smartphone users, email had to evolve to adapt to all the devices out there. The multiplication of email apps and email clients these past few [...]