DAVE RICHARDS
Chief Executive Officer
DAVE RICHARDS
Chief Executive Officer
Dave has over 20 years of experience in the email and broader messaging sector, working all over the world. He earned his Executive MBA from RMIT University in 2016 to complement 15 years of technical and business management experience. Dave has seen many of the challenges faced by organisations when delivering a messaging network, having implemented both very large enterprise and service provider email environments globally.Dave’s core business values include a focus on customer needs and user experience and making the most of his team’s individual talents to achieve real value for atmail customers.
After graduating from the University of Queensland in 1996 with a Bachelor of Information Technology, Dave’s career started as a programmer with a focus on Internet technologies, and developed to deliver business effective technology solutions in this fast paced industry.
When Dave is not running a business, he attempts to not be the worst triathlete in south-east Queensland by swimming, riding and actually running a few times per week with his wife Michelle.
DANIEL VINEY
Director, Innovation
GLEN LYNDEN
Director, Service Delivery
GLEN LYNDEN
Director, Service Delivery
Bringing more than two decades of proven IT and Management experience from Australia’s largest media corporations to C-Level, Glen manages global client support and success for atmail as Director, Service Delivery. Glen’s focus is solely on our customers, ensuring smooth integration with our products, applying solid problem-solving methodologies and innovative processes to resolve issues, constantly optimising performance, analysing satisfaction measurements and surpassing customer outcomes and goals. Glen also manages the global atmail cloud platform, with a world-class DevOps team, who deliver an outstanding email cloud service.
Glen thrives in mission-critical environments and leads a dedicated global team to support our customers throughout their sales and post-sales journey. He is revered for the loyalty and performance he extracts from his teams, who in turn deliver the same excellence in their connections with customers. He has been instrumental in attaining unparalleled industry results in customer experience and engagement, achieving above 97% satisfaction rating, under 30 minutes for first-time response and a cloud uptime of 99.99%.
Glen’s main passion is leading teams to achieve excellent results through hard work, collaboration and dedication.
